What is ISO9001?
ISO 9001 is the world's most popular and most commonly used standard for quality management systems.
International consensus on good management practice.
Focuses on meeting customer requirements and other related parties.
Distilled into the standard requirements.
Cover and organization- whatever the size, industry, or culture.
beneficial changes to ISO 2005
To improve customer confidence
To assure consistency of quality of products and service
To establish companies intuitive take a risk-based approach
Risk-based management
To improve customer confidence and satisfaction
To establish a proactive culture of prevention and improvement
Successful companies intuitively take a risk-based approach
PLAN DO CHECK ACTION (PDCA)
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