Non conformance report (NCR) in construction

1.      Definition

When an inspection or testing process indicates that an activity or a project

Deliverable does not conform to the requirement of the contract document/specification, then the non-conformity is identified. The person who carries out the inspection, monitoring, and testing has the duty of detailing the contravention and the code, standard, or other documents that have been breached, in detail.

2.      Non-conformity notice.

The form shall have the serial numbers and consist of quadruplicate (1 original +3copies). It shall have sections describing the activity, location, standard code or other code of practice violated and the NCN shall also be provided.

3.      Issuance of Non-conformity

Each non-conformity shall generate an NCN when the test reports of checklist indicate a failure to comply with the standards/ code or contract document and are observed on either on testing (Product control-QC) or inspection etc. (Process Control-QA). The non-conformity notify notice shall be given to the supervisor shall generate a corrective report that shall be attached to the NCN and cross-referenced.

4.      Documentation

The two copies are kept with the site engineer; one copy may pass to the line manager. The inspecting officer retains one in his file and the other copy goes to the QA/QC office to be entered in a database. A corrective action report generated by the site engineer and attached to the NCN. Upon closure of the NCN all copies are reconciled in the QA/QC office and signed off. The database shall be updated with the closeout information, supporting documentation such as field density tests of strength are generated as shown in the reporting section.

5.      Corrective action

Corrective action report shall be generated by the site engineer or the site engineer or his manager and all parties shall sign for their proposals and the action shall be determined and agreed. The form shall go with the NCN to the QA/QC office once the corrective action as determined by the line management that has been completed and documented. The action shall be completed within 7 working days.